THE Leadership and Management Awards 2016 :: Categories
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Congratulations to all our winners!

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Our judges will be looking for outstanding examples of best practice during the 2014-15 academic year.
 
We will accept submissions based on projects, initiatives or endeavours that commenced prior to the 2014-15 academic year, provided that core achievements have taken place during this main period of focus. We will also accept any evidence that has come to light after the close of the 2014-15 academic year if this further underlines success.

Outstanding Leadership and Management Team

This award will go to the institution that demonstrates the greatest breadth and depth of leadership and management skills.

  • Outline all the areas in which you have excelled and ensure that you provide benchmark data to show exactly how your institution has delivered across the board. 
  • Describe the impact of your work. 
  • Provide examples of creative management across the institution, ways in which you have anticipated change in the higher education system and environment in which you operate, and any relevant leadership in your dealings with external stakeholders.
  • Describe how your work improves on standard practice in the sector. 

This award will be given to the outstanding team at an institutional rather than departmental level.

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Outstanding Development/Alumni Relations Team  

This award will be given to the team that can best demonstrate innovation and success in encouraging alumni engagement with, and philanthropic giving to, an institution.

  • Describe the creative projects or initiatives undertaken, and explain how teamwork contributed to successful outcomes.
  • How successful were you? Qualify and quantify your statements.
  • Demonstrate the impact of your work, and explain how it is making a difference to the institution.

Judges will be looking not only at the amount of money raised and alumni engagement in events, but for innovative strategies and evidence of improved overall performance against previous years.

 

Outstanding Human Resources Team

Judges will look for good all-round strategic performance, including but not limited to:

  • organisational development tools
  • effective communication between HR and the wider academic community
  • cross-institutional ownership of HR by non-HR leaders (academic and professional)
  • internal evaluation of your department’s effectiveness
  • initiatives to support your institution’s strategic plan
  • succession planning and talent management
  • HR’s contribution to improving institutional performance
  • the use of appropriate methods and approaches from other sectors. 

If you have been involved in restructuring, downsizing or other initiatives linked to the funding landscape, outline how these have been achieved. If your entry is based on a particular initiative or initiatives, explain how your team contributed to the outcomes. Detail how your team’s work improves on standard practice in the sector and addresses new and emerging challenges and opportunities.

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Outstanding Estates Team

This award aims to recognise outstanding work in estates departments, and will reward the institution with the best story to tell about the academic year 2014-15. 

  • Outline key achievements in property and facilities management over the past three academic years. Examples could include redevelopment and renovation of existing buildings, innovative new buildings or the successful implementation of a new estates strategy.
  • How are you developing and encouraging sustainable solutions in your buildings and around your campus? 
  • How have you worked to reduce estates costs, and what savings have you delivered? For example, have you looked at sharing the management of your facilities with other educational establishments or implemented new structures or contract arrangements in commercial partnerships? 
  • Show how you have engaged the wider institutional leadership in estates issues, and provide examples of the adoption of solutions and practice from other sectors.
  • Outline how your team’s work improves on standard practice in the sector and addresses new and emerging challenges and opportunities. 

If your entry is based on a particular initiative or initiatives, explain how your team contributed to the outcomes. 

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Outstanding Finance Team

This award recognises outstanding work in finance departments. The submissions should include an overview of your institution’s financial strategy and show how your team contributed to its development and implementation. Judges will look for evidence of the overall impact on the institution and its sustainability. 

  • Highlight other substantial achievements such as supporting a cost reduction programme or developing additional income streams, efficient budgeting process or the smart implementation of relevant innovative practices from other sectors delivering clear benefits. 
  • Demonstrate how your team successfully communicates financial initiatives and works with others in your institution to foster a sense of shared ownership across non-finance leaders and managers. 
  • Describe how your team’s work could be useful to improve on the standard practices in the sector and addresses new and emerging challenges and opportunities.
 

Outstanding Marketing/Communications Team

This award recognises outstanding work in marketing and communications departments. 

  • Show how your communications strategy and initiatives have delivered quantifiable changes in the public perception of your institution or have reshaped behaviour within it. 
  • Supply examples of shared collaborative ownership of marketing and communications initiatives across your institution’s leadership and management teams and highlight the effective use of leading-edge practices from other sectors. 
  • Outline your objectives for the 2014-15 academic year, and explain how your team met or exceeded them.
  • Describe how your team’s work improves on standard practice in the sector and addresses new and emerging challenges and opportunities. 

If your entry is based on a particular initiative or initiatives, explain how your team contributed to the outcomes. 

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Outstanding Library Team

This award recognises outstanding work in library and information-services departments. 

  • Explain how your team has personalised the delivery and support of library space, services and content provision. 
  • Describe how the team developed the library’s digital environment to benefit users. 
  • Detail how your team exploited physical and virtual space to provide a complementary, blended service. 
  • Describe how your team’s work improves on standard practice in the sector and addresses new and emerging challenges and opportunities.

If your entry is based on a particular initiative or initiatives, explain how your team contributed to the outcomes. 

Judges will look for evidence of collaboration with other administrative and academic departments that enhanced your team’s delivery and for examples of the effective use of leading-edge practices from other sectors. 

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Outstanding Digital Innovation in Management and Administration

This award recognises the innovative use of digital technology to improve the administration or management of an institution, or a department or faculty within an institution. Judges are looking for initiatives that have delivered efficiencies and enhanced productivity, so submissions should ideally demonstrate savings in terms of cost or time as well as improved performance. Providing that impact can be demonstrated, judges will consider projects that aren’t yet concluded.

  • Show how your initiative addresses a specific institutional need or challenge.
  • Describe why your initiative is innovative, and outline the technologies and approaches used. 
  • Demonstrate the effective use of leading-edge practices, and how your approach embraces digital technology to implement improvements.
  • Describe how the team has overcome cultural, financial and other barriers to succeed.
  • Discuss whether the innovation is scalable or could be replicated elsewhere in the sector.
 

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Outstanding Student Services Team 

This award recognises outstanding work in student services teams. If you have delivered a great service in this area, detail what you have done, what improvements it has led to and, in particular, how students have benefited. 

  • Explain how your team used feedback and evaluations from staff, students and other sources to improve its performance and to evaluate the outcome of any changes.
  • Describe how your team’s work improves on standard practice in the sector and addresses new and emerging challenges and opportunities.

Submissions could include details of a successful new collaboration with another department, professional service or students’ union, or with an external partner such as another higher education institution, the NHS or other agency. They could also include such things as a recent reorganisation of student services or the implementation of new IT systems that have improved service or efficiency. 

Judges will look for evidence of impact and innovation and shared ownership of initiatives across your institution’s leadership and management teams. 

If your entry is based on a particular initiative or initiatives, explain how your team contributed to its success. 

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Outstanding International Strategy 

This award will be given to the institution with the most innovative internationalisation strategy. 

  • Outline your institution’s aims and demonstrate how they form part of an overall strategy. These may include increasing outward mobility for home students, initiatives to attract international students and approaches to supporting and integrating them, to delivering teaching and research, or full-scale international partnerships. 
  • Explain how your institution’s professional and support staff contribute to building its international capacity, and show how their work improves on standard practice in the sector and addresses new and emerging challenges and opportunities.  
  • Show evidence of your strategy’s effectiveness. This may include how you established your institution’s brand; engaged with overseas partners; dealt with changes in government policy or the wider environment in which you operate; employed technology and maintained effective communications with staff overseas; and learned from other sectors. 
  • Provide evidence of shared collaborative ownership of initiatives across your institution’s leadership and management teams.

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Knowledge Exchange/Transfer Initiative of the Year

This award recognises the most innovative and original initiative in knowledge exchange or transfer in the academic year 2014-15. 

  • Outline the initiative’s origins and explain what makes it new and pioneering. 
  • Describe its objectives and detail how these have been met or exceeded. 
  • Explain how your initiative has had a transformative effect on both your institution and your non-academic partner or partners, and demonstrate how it addresses new and emerging challenges and opportunities.

Judges will look for effective collaboration between academics, administrators and business partners and for the effective use of leading-edge practices from other sectors. 

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Outstanding Student Admissions Team

This award recognises outstanding work in student admissions. 

  • Outline your admissions processes. Describe how your team has built links with local schools and colleges as part of your institution’s widening-participation remit. 
  • Demonstrate how you have reached out to other groups, such as international, disabled or mature students, and how you worked with them during the application process. 
  • Provide evidence of shared collaborative ownership of initiatives across the institution’s leadership and management teams and show effective use of leading-edge practices from other sectors. 
  • Describe how your team’s work improves on standard practice in the sector and addresses new and emerging challenges and opportunities.

If your entry is based on a particular initiative or initiatives, explain how your team contributed to the outcomes.

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Outstanding Administrative Services Team

This award recognises excellence in central administrative services, including those delivered by registry teams. Particular regard will be given to significant transformation in this field.

Submissions in this category should:

  • clearly demonstrate how your team contributed to the improved running of the institution in key areas of activity.
  • outline the service delivery problems or opportunities identified, and explain how these were addressed. 
  • provide evidence of successful outcomes, for example via key performance indicators or stakeholder feedback.
  • explain how the service transformation supports strategic, operational or compliance needs in the institution.
  • describe how your work improves on standard practice in the sector and addresses new and emerging challenges and opportunities.  

If applicable, provide evidence of the effective use of innovative practices from other sectors.

Judges will be looking for evidence of shared, collaborative ownership of initiatives across the institution, together with excellent communication both internally and externally.

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Outstanding Departmental Administration Team

This award recognises outstanding work in departmental administration. 

  • Judges will look for evidence of excellent communication and balanced delivery based on the needs of students, academics and your institution’s central administration. 
  • Describe the challenges faced in the academic year 2014-15 and how your team met them. Provide evidence of shared ownership of initiatives across the institution’s leadership and management teams and highlight the effective use of leading-edge practices from other sectors. 
  • Explain how your work improves on standard practice in the sector and demonstrates innovative responses to the challenges and opportunities from new agendas facing higher education.

If your entry is based on a particular initiative or initiatives, explain how your team contributed to the outcomes.

 

Outstanding Procurement Team

This award recognises outstanding work in procurement. 

  • Explain how your procurement strategy supported institutional aims and objectives. 
  • Outline how your team developed and implemented procurement policies and released savings and efficiencies to reinvest in your institution. 
  • Judges will look for evidence of excellent communication with internal stakeholders as well as suppliers, purchasing consortia and other organisations with similar goods and services requirements.
  • Provide evidence of shared ownership of your initiatives across the institution’s leadership and management teams and highlight the effective use of leading-edge practices from other sectors.
  • Describe how your team’s work improves on standard practice in the sector and addresses new and emerging challenges and opportunities and, in particular, contributes towards the attainment of the recommendations set out in Professor Ian Diamond’s 2011 report for Universities UK ‘Efficiency and Effectiveness in Higher Education’.

If your entry is based on a particular initiative or initiatives, explain how your team contributed to the outcomes

 

Outstanding Strategic Planning Team

This award will recognise exceptional performance from a team, or individual, that has made a significant and demonstrable impact on strategic change across the university. UK higher education is going through a period of rapid change, both in terms of the policy framework, and the national and global environment. This presents multiple challenges. 

  • The judges will look for clear contributions to strategic planning, such as improvements to the evidence base supporting institutional decision-making, the development and implementation of change management programmes, or improvements to institution-wide operational processes in support of defined strategic objectives. 
  • If there is evidence of a team or individual’s success in a particular project or area of activity, then this can take the lead in submissions, but it is vital that you also show how your work has influenced decision-making at a strategic level. 
  • Explain the way in which clearly identified challenges have and will be met as a result of your work, and demonstrate that impact in a measurable way.

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